Can I pay for shipping charges in Bermuda?
Absolutely! Bermuda Forwarders can collect our charges and their own customs clearance charges when you come and pick up your freight.
Can I pay with a credit card?
At this time, we do not accept credit cards. Only company checks and wire transfers.
Farnell Freight hours of operation and receiving?
Office Hours: Monday – Friday, 8 am to 5 pm
Warehouse Hours: Monday – Friday, 8 am to 12 pm, 1 pm to 4 pm
Do I need a booking number for LCL freight?
No booking number is required for LCL freight. If you need one, the default format is Voyage Number followed by consignee name. For example: 1105SMITHJOHN
Do you require an appointment for deliveries?
No appointment is required, first come, first served.
Do I need a TWIC to deliver to Farnell Freight?
No – if you are delivering LCL or FCL to our warehouse located at 955 Talleyrand Ave, no TWIC is required. However, if you are delivering freight directly to the port to ship as breakbulk then a TWIC is required, along with a booking number, safety vest and hard hat. The port will provide a hard hat and vest, if required. Call Farnell Freight for a booking number. Information about TWICs can be found here.
What if I do not have a TWIC?
You need to hire an escort. As of the time of this writing, there are no third-party TWIC escorts at the Port of Fernandina. You will need to hire one of the employees at the port. Please bring a cashier’s check, money order or Com-check for $80, made payable to Kinder Morgan with you to the port.
What is the address to the Port of Fernandina?
Kinder Morgan Nassau Terminals
315 N 2nd Street
Fernandina Beach, FL 32034
Hours of operation change day-to-day based on ship schedules. Please call to verify hours.
It looks like I am driving through downtown Fernandina Beach, FL. Am I going the right way?
Yes – strangely, you will drive right by downtown Amelia Island/Fernandina Beach. If you see logging trucks, you are going the right way.
Where is the nearest truck stop to Farnell Freight Forwarders?
- To the north, there is a Love’s Travel Stop located near the airport at 400 Pecan Park Road, Jacksonville, FL 32218
- To the west, there is a Kangaroo TruckStop located at 1001 Lane Ave N, Jacksonville, FL 32254
- To the south, there is a TA/Petro Stopping Center located at 1650 County Road 210, Jacksonville, FL 32259
Please call and verify they have space and/or are accepting trucks before you make the drive.
Should I consign my deliveries to Farnell Freight?
No, you should consign deliveries to your company’s name (or your name for personal shipments) at our address of 955 Talleyrand Avenue, Jacksonville, FL 32206. When we receive shipments consigned to us, our warehouse thinks it is office supplies and could delay your shipment.
What should I do after I place my order?
Forward a copy of the invoice to us, along with the tracking number so we can keep an eye on its progress.
What kind of size limitations are there?
Cargo should be less than 232″ (589 cm) long, 92″ (233 cm) wide and 89″ (226 cm) high.
But I measured the container and it is 20′ long!
Indeed it is, however the inside dimensions are less to account for the door and steel supports.
But the internal height is taller than 89″ too! I just measured it!
The height restriction is on the door height. We have to physically get the cargo inside of the container and there is only one way in – through the door.